CTS PC Solutions

CTS PC Solutions Ltd is an IT support company in Sheffield and across South Yorkshire. It serves both home users and businesses, from one-off repairs for a single laptop to support contracts for offices. Its work runs from on-site visits and remote fixes to repairs, website building and hosting, and the company presents itself as the single call for all of a customer's IT problems.

Laptop and PC repairs

Repair work is one of the company's core services. It covers hardware faults, software problems, virus removal and screen replacement on any make and model of laptop, and the company says screens are supplied new from the manufacturer. Many repairs are completed within a day, and some on the same day. Data recovery is offered for files on hard drives and memory sticks.

Mobile and remote IT support

Support can be given on site or by logging in remotely to a customer's computer. Mobile visits cover South Yorkshire, while remote help can reach a customer anywhere. The company accommodates everything from a basic home network to a full server environment in a workplace, and it offers maintenance agreements for businesses that want regular cover.

Business IT support for small offices

For businesses, the company provides IT support tailored to the size of the office. It presents its service as one that can save money and improve productivity by fixing the problems that slow staff down, and it covers the email, cloud backup and network needs that small offices commonly have.

Website design and web hosting

The company designs websites from a five-page information site to a full e-commerce setup. Clients who want to add content themselves can be given a back office for editing pages. Designers can work from a library of templates for most business types or build a unique site from scratch, and the company says its hosting and email hosting run on UK-based servers.

Cloud backup and Exchange email hosting

Cloud backup solutions and Exchange email hosting are listed among the business services. The company provides these alongside its repair and support work, so that a customer with a faulty machine can also be offered a backup and email arrangement for the same office.

A South Yorkshire business

The company says its approach is upfront and direct, and it offers a three-month warranty on repairs. It describes its well-established business as built on customer satisfaction, and it invites customers to call with any problem not covered on its website, so that a home user with a small issue and a business with a tailored need are both dealt with the same way.