Better IT

Better IT is a managed IT provider based in the East Midlands, with onsite support in the region and remote support across the rest of the UK. It was established in 2004. The firm describes itself as a customer service company that specialises in IT, focused on service, Microsoft technology and layered cyber security.

What Better IT offers

• Cyber security — layered defence, round-the-clock monitoring and incident response, phishing simulation and staff training.
• Managed IT support — remote and onsite help, answered directly by an engineer rather than a triage desk.
• Cloud working — set-ups that let staff work securely from any device.
• Compliance — help reaching Cyber Essentials and Cyber Essentials Plus, using in-house assessors.
• AI and automation guidance — a practical path towards automating work, with an online IT roadmap check.
• Email security — Barracuda email encryption.

Key facts

• Based in: Leicester and the East Midlands
• Founded: 2004
• Certifications: ISO 27001, ISO 9001 and Cyber Essentials Plus
• Award: East Midlands Chamber customer service award for 2025/2026