Idea Factor Inc.

About Idea Factor Inc.

Appointments Booked for our Customers’ Sales Forces and counting…

HOW CAN I MAKE THIS A GREAT CALL FOR YOU TODAY?

IDEA FACTOR LEADS THE WAY TO THE GOLD STANDARD OF CUSTOMER SERVICE

OMNI-CHANNEL CUSTOMER CONTACT CENTER

To deliver an unparalleled Customer Service EXPERIENCE every time – bar none! Idea Factor Inc has been servicing Canada and the United States for more than 25 years

Our commitment to excellence in Customer Service has awarded us repeat business year after year from both our Global Clients and our Community Clients

IDEA FACTOR INC. IN ACTION

Generated Leads Input to CRM Using our proven and predictable model for demand generation we guarantee 10% Qualified Leads We get you new customers, help retain existing customers and reconnect with past customers Our lazer-focused lead generation includes:
Key Decision Maker Names and Titles Mailing Addresses Email with Opt In Mobile Phone Numbers LinkedIn Profiles Key Influencer Names Direct Mail Scripting Telemarketing Appointment Setting Sound files Market Intelligence Statistical Reports RFP Collaboration Calendar Maintenance Appointment Best Practices Competitive Information Target Audience Data Mapping Identify Nurturing Opportunities Granular Information Marketing Expertise in Multiple Industries: Transportation, Print, Automotive, Security, IT, OEMs, Manufacturing, and Energy, to name a few
Direct Dialing from your locale Best Practice for Follow up and Engagement Process
Key Decision Maker Names and Titles
Email with Opt In
Target Audience Data Mapping
Marketing Expertise in Multiple Industries: Transportation, Print, Automotive, Security, IT, OEMs, Manufacturing, and Energy, to name a few
Direct Dialing from your locale
Best Practice for Follow up and Engagement Process Wonder why you are losing customers? We can help you find out and win them back

Idea Factor Inc has a unique approach called 3D Disruptive Direct Mail

The goals are big! Draw attention to your brand and make them smile

Systematically reaching out to your target audience to create interest and awareness around your brand

Our team of seasoned professionals will be sure to capture all the details of the conversations they have in order to provide you with the most up-to-date information possible

More than 25 years of call center experience Integrated Live chat/E-mail/Phone capablilities Customized solutions Comprehensive reporting capabilities Business to Business and Business to Consumer Sound Clips for quality call monitoring Flexibility to support growth Multilingual English, French, and Spanish E-Commerce Customer Service It’s normal for us to ask our customers for many things