JURISTU

Unpaid business invoices are what Juristu deals with. It is a Dutch debt recovery firm, with its work carried out by in-house lawyers, and its model has changed: rather than collecting a debt in the creditor's name, it now takes over the claim and pursues the debtor at its own risk.

Taking the claim over

The creditor hands the claim to the firm entirely and no longer has to send reminders, make calls or run proceedings. The firm pursues the debtor at its own risk, and if the recovery brings in nothing, the company says that loss is its own. Cases already open with the firm continue as before.

How a claim moves through the process

The process runs in three steps. The creditor reports the claim in about two minutes, attaching the invoice and correspondence. A lawyer then phones the same day to say whether the firm will take the claim on, and the firm stresses that this is not a call centre. Once the creditor signs, the file belongs to the firm, and the company says the creditor receives a share of what is collected, paid out after the money comes in.

When the debtor disputes the invoice

The site describes a familiar pattern: a customer promises payment for months, then raises a late and vague objection. The firm says its lawyers assess whether such a defence holds up, and that it summons the debtor to court instead of calling again. It states that court fees and bailiff costs are borne by the firm, not the creditor.

Why creditors hand claims over

The site argues that pursuing a debt yourself costs time and advance payments, and that a single disputed invoice can stall everything. It describes a court case as slow, and says that a judgment only confirms the creditor is right without delivering payment. The firm presents itself as working across the Netherlands and abroad, and says it has served tens of thousands of businesses since 2016.

JURISTU is a Dutch debt recovery company. It now buys unpaid claims from creditors and pursues them at its own risk, so the creditor is paid and no longer has to chase the debtor. Earlier, the firm collected claims on the creditor's instructions.

Services

• Claim takeover: the creditor transfers the unpaid claim and JURISTU pursues it.
• Lawyer call-back: a member of the legal team calls the creditor soon after the claim is submitted to confirm whether it will be taken on.
• Court action: legal proceedings started and run by the firm when a debtor does not settle.
• Enforcement: a bailiff brought in to enforce a judgment.
• International collection: recovering debts abroad through a network of partners.
• Online claim submission: a short online form to submit the claim and its paperwork.

Customers and markets

Businesses in the Netherlands with customers who do not pay their invoices.

Key facts

• Based in: the Netherlands
• Operating since: 2016, according to the website