Federal Management

Recovering business debts without upfront cost

Federal Management is a debt collection agency in the United Kingdom that has been recovering money for businesses since 2004. It says it is regulated by the Financial Conduct Authority and recovers substantial sums each year for companies in almost every sector. Its business service covers unpaid invoices and overdue commercial accounts, with a fixed-fee model in which a client pays nothing if nothing is collected, and the agency describes the arrangement as transparent, with no hidden charges. It works on local, national and international cases, so a debt owed by a customer in another country can be pursued through the same firm.

An accredited and regulated approach

The firm presents accreditation as the basis of its work. It says it is regulated by the Financial Conduct Authority and is a long-standing member of the Credit Services Association. The company also states that its collection service is accredited to the ISO 9001 and ISO 27001 standards and through the Financial Services National College. The agency argues that a business handing over a debt is effectively sending a representative to its customer, and that it therefore needs a collector who acts professionally and in a compliant way.

Overseas recovery through a partner network

International work is handled by an overseas recovery team and a network of partner agents. The firm says it has provided international collection since 2004 and can recover money owed in Europe, the United States and elsewhere. Overseas cases follow the same principle as domestic ones: the agency takes the debt on, uses local partners where needed and keeps the client informed through its online portal.

Personal debt work and specialist referrals

The agency also handles personal debt collection under its regulated services. It says that where there is proof of a debt, its advisers can explain the options available. For matters outside its own remit it works in partnership with a specialist debt collection agency, so that a client can be directed to the right route.

Sectors and the scale of cases

The firm lists the range of clients it has served, from small businesses and sole traders to large corporate customers. The sectors named include football clubs, wholesalers, haulage, manufacturing, healthcare and construction. It describes a large recovery track record, and it states an average success rate of up to 90 per cent on undisputed business debts. The figures are the firm's own and are presented as its stated results rather than independently verified outcomes.

Premium service for high-value accounts

For accounts in higher-value sectors the agency runs a separate VIP service. Its wider debt collection work is described as conducted in a highly professional manner, with the firm valuing its own reputation as much as the reputation of the clients it acts for. Clients can also check progress on their accounts through a 24-hour online portal.

What to check before choosing a collector

The site suggests that a business treat the choice of a debt collector in the same way it would hire a new member of staff. Its checklist is to look at credentials, accreditation and reviews, and it says the agency holds up to that test. A new business can speak to the firm's team for free advice on the options open to it before any formal instruction is given.

Federal Management is a debt collection agency that recovers unpaid money for UK businesses and private clients. It has worked since 2004, handles local, national and overseas cases, and is regulated by the Financial Conduct Authority.

What Federal Management offers

• Business debt collection: chasing unpaid invoices and overdue commercial accounts in almost any sector, for large or small sums.
• International debt collection: recovery abroad, including Europe and the United States, through its own overseas team and partner agents.
• Personal debt collection: regulated recovery of money owed by individuals.
• Online client portal: round-the-clock access for clients to check progress on their accounts.

Who it works with

The agency acts for companies ranging from small firms to large corporations across the UK, as well as individuals. Work is taken on a basis where no charge applies if nothing is collected.

Key facts

• Based in: United Kingdom
• Founded: 2004
• Regulation: authorised by the Financial Conduct Authority
• Certifications: ISO 9001 and ISO 27001
• Memberships: Credit Services Association; also accredited through the Financial Services National College
• Stated success rate: up to 90% on undisputed business debts