e24 Technologies

e24 Technologies is a company that converts speech to text and analyses speech and text data for business insights. Its work covers AI and machine learning applications built on audio, video and written content.

What e24 Technologies does

• Transcription HUB: audio and video transcription and translation, combining technology with trained staff.
• Phone Cloud HUB: a cloud phone system whose voicemails are converted to text.
• SpeechIntel.ai: speech analytics for call centres, used to find insights in customer conversations.
• Speech and text analytics: analysis of speech and text data to produce business insights.

Who it serves

Enterprises and consumers who need speech converted to text, and call centres that want to analyse customer conversations.

Key facts

• Voicemail transcription: done by live agents, 24 hours a day
• Voicemail turnaround: delivered within 3 minutes, as the company states
• Voicemail accuracy: 98.5%, as the company states