Debt Collection

Overdue invoices are the problem Debt Collection Singapore exists to solve, and it says it has been doing so for more than ten years. The agency recovers money owed to businesses, for personal and corporate debts alike, and presents itself as an alternative both to waiting on empty payment promises and to long legal proceedings that often lead to little.

Recovering money without losing the customer

Its main argument is that a debt is rarely only a matter of money. The agency says it understands how delicate personal relationships are, so it uses a personalised approach meant to recover the debt effectively while keeping the relationship between its client and the debtor in workable shape. It describes a fair and professional manner as the way to protect a client's business reputation, and suggests that a creditor who hands the work to a collector can keep trading goodwill intact while still being paid.

Working from the client's aims

Work starts with understanding what a client wants to achieve. Only after that does the agency put together a package, and it states that its services are customised so each client gets what it needs and stays within its budget. The agency says it works in close contact with the client throughout the recovery process rather than disappearing once an account has been passed over. Customer satisfaction is named as its top priority, and it describes recovery as more than the act of collecting.

Why cash flow is the theme

The agency's pitch rests on cash flow. It points out that getting paid on time is one of the most important factors in a successful business, and that overdue accounts pull attention away from the core operation. Its claim is that experience and specialist knowledge allow it to deliver timely and cost-efficient collection, so owners can get back to running the company.

Services and pricing approach

Besides collection itself, the agency says it offers financial management strategies intended to help a business run efficiently. It stresses that it is not an expensive legal firm, that its pricing is competitive, and that its pricing model is transparent so the client keeps as much of the owed money as possible. A non-obligatory consultation is offered to those who want to discuss a debt before committing.

Who uses it

The agency says it has served clients from a variety of trades and industries over its decade of operation, and describes itself as a well-known Singapore collection agency with a record of satisfied clients. Those are its own statements. For a business weighing up whether to use a collector, the site's central message is that bad debt is better handed to professionals who know which routes to take.

Debt Collection Singapore is a debt collection agency that recovers money owed to businesses. It says it has operated in the industry for more than ten years, working to recover unpaid debts while trying to preserve the relationship between a business and its debtor.

Products and services

• Debt recovery: pursues repayment of overdue business debts from debtors.
• Financial management strategy: offers broader financial management strategies alongside collection work.
• Customised service packages: builds collection approaches around each client's specific goals and budget.
• Cash flow support: focuses on helping clients maintain steady cash flow through timely debt recovery.

Who it works with

The agency works with businesses in Singapore that need help recovering overdue payments from customers or debtors.

Key facts

• Based in: Singapore