Avasant

Avasant is an advisory firm that measures how an organisation's IT and outsourcing arrangements compare with the market. Its benchmarking helps clients see where their delivery teams and contracts sit against industry peers and where they could improve cost and performance.

What Avasant does

• Spend and TCO analysis: sorts IT spending into standard service areas and cost pools so it can be compared with peers.
• Staffing and salary benchmarks: compares headcount and pay for IT roles, with data covering the US, UK and Canada.
• IT infrastructure services benchmarks: price and performance checks on infrastructure contracts.
• Digital and application services benchmarks: the same approach for application work.
• Cloud agreement and software licence benchmarks: reviews of enterprise cloud deals and licensing.

Customers and markets

Enterprise IT organisations with outsourcing, cloud or business-process contracts to review. One case study covers a multinational engineering and construction firm.

Key facts

• Platform: AvaMark, a cloud-based benchmarking tool
• Data library: more than 75 metrics across over 25 industry sectors
• Research arm: Computer Economics, acquired by Avasant, which has published IT spending and staffing benchmarks since 1990