Apelles

Apelles, LLC is a debt collection and customer contact company that operates across the United States. It says it opened more than a decade ago and describes itself as an agile organisation that follows compliance controls.

Its approach to debtors aims to protect the client's brand and keep customers loyal.

Services

• Debt collection: recovery strategies designed around each client's overdue accounts, offering debtors several ways to settle.
• Outbound customer contact: calling programmes on behalf of clients.
• Customer lifecycle management: checking and analysing customer data, building loyalty and spotting sales opportunities.
• Fraud solutions: services that help reduce fraud tied to acquiring customers.

Customers and markets

Companies that hold overdue receivables or want outbound contact with their customers, on a national scale.

Key facts

• Coverage: Nationwide, United States
• Legal form: Limited liability company