Business Service Company

Action Telephone Exchange

Twenty-four hour telephone answering service for small offices, medical practices and other businesses

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TrustList summary

Action Telephone Exchange is an answering service that handles calls and messages on behalf of its clients. It states that it is based in Rochester, New York, and it aims its service at small offices and people with busy working lives.

Products and services

Live call answering: incoming calls are taken by staff instead of going unanswered.
Message management: messages are recorded and delivered to the client.
Always-open coverage: staffed at all hours, every day of the week.
Emergency backup: fallback arrangements for problems such as power cuts or a building emergency.

Who it works with

Client comments on the site come from hospital administrators, a paediatric doctor's practice and a door manufacturer, which points to a mix of medical and commercial customers.

Key facts

Based in: Rochester, New York, US
Experience: over two decades in the message management business
Hours: twenty-four hours a day, seven days a week

Summary written by TrustList from the business's own published information, Oct 2026.

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Rankings

Action Telephone Exchange is ranked on 2 TrustList rankings: #10 on 1 and #30 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Action Telephone Exchange has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Business service company · 2 rankings

#10of 37
New york
Its profile: “It states that it is based in Rochester, New York, and it aims its service at small offices and people with busy working lives.”
Of the 37 here, 11 also cover accounting and 11 also cover tax; 37 also work in York and 6 also work in New York City.
Behind Payoneer, ahead of Four Group.
#30of 712
Management
Its profile: “- Message management: messages are recorded and delivered to the client.”
Of the top 84 here, 16 also cover legal and 15 also cover outsourcing; 3 also work in Middle East and 2 also work in California.
Behind Acsel, ahead of Active Business Solutions Management Consultancy Co..