Accent On Business

• … in a meeting
• … in front of a room
• … as you walk into a room
• … on a call with a customer who is angry (or worse)
• … when you have little time to prepare (or a lot)
• … when it matters that you impress someone

How do you intend for people to experience you?

Why would you work with Accent On Business? Accent On Business is a leadership presence and professional communication advisory firm for people who want to be of greater influence Ellen works with competitive professionals who want to project a confident and competent image and be better influencers She shows people how to say what it is that they need or want to say, in a way that demonstrates they know to whom they are speaking and why And she equips them with techniques to look and sound and feel their confident and influential best

Knowledge is power Knowing your strengths and your potential blind spots equips you with ready-to-use tools to be your best, for yourself and your organization Coupling this knowledge with evidence-based techniques and deliberate practice in how to use your tools can elevate your performance and your influence

Think about it…this is what well-coached athletes do They have their skills assessed along with their potential and capacity to learn and develop, then they engage in specific and substantive feedback, they flex their muscles and adapt based on the feedback, they get back in the game and try it again with adapted technique, they get more feedback and adapt again, and they continue on this development path to extraordinary performance

That’s what we do here It’s not about tennis or golf; it’s about your leadership, influence, and communication Essential skills to use every day personally and professionally

Command the room, whether in-person or virtual Garner the respect of colleagues and associates Be “of influence” Further develop your presence and image with strategic techniques

Communication skills are your single greatest strategy for standing out among peers and growing your career Learn to handle high-stakes conversations well

Conquer your fear of public speaking Present with confidence and style Wow them BE the message; don’t just give a message

Service Excellence™

Advanced Customer Service How you take care of both your internal and external customers speaks volumes about your organization Get the latest advice and techniques in Service

Ellen was a trainer assigned to help me develop a speech I was giving for Rainmakers Marketing Group She did a terrific job at telling me I wasn’t prepared, couldn’t wing it, held me accountable and provided great direction I would recommend her to anyone who needs to speak in front of people

Thank you so much for taking time out of your busy day to speak to us Your breathing tip and techniques are amazing and I can’t wait to learn more – Thanks again! After experiencing Ellen’s presentation at the United Way Women’s Speaker series, I knew our team would benefit from her techniques and resources Her techniques are practical, specific and tailored for professionals in our environment We have already seen evidence that our people have been able to implement Ellen’s methods

I’ve learned a lot from you so far, and I hope to put your tips to practice soon! Three successful events today and You were a part of that success Thank you – You still have lots of work to do! Ellen, I just had amazing unsolicited feedback on my … interviews from (Sally Smith) who ran the search She said everyone was amazed at how I commanded the room, my level of sophistication and preparation She said I accomplished transforming the board’s view of me from staff to leader which she said is rarely accomplished Thanks so much for your help with everything! I should add that I had an interview with a recruiter last week and his eyes nearly popped out of his head with excitement when I pulled the “draw my ideas on the white board” trick Excellent tip!  You’re the best! Thank you so much for your help with preparing my speech I really learned a lot and will use these skills as I move forward in my career Thank you for volunteering so much of your time to work with our class Keep in touch! This week I gave a sales presentation to a roomful of people For the first time, I saw people nodding their heads and smiling in agreement with me

Ellen, A potential new client gave us this feedback: “Engaging Solutions’ years of experience and depth of understanding are impressive and your ability to present the subject in such an interesting way is exceptional ” Thanks for your help! This will mean more work for our company

Ellen has to be one of the best people I know on the planet She helped me address my strengths and weaknesses as a public speaker over the period of many months In doing so, she pushed me way out of my comfort zone more than once and I am far the better for it I look forward to our sessions and would hire her again and again! There is none better

I needed to cut my Elevator Pitch down from a 5-minute explanation to a few words Ellen helped me do that When I achieved a position with Rainmakers that required me to speak at the meetings, she helped me tame the butterflies and learn techniques to reduce the nervousness In addition to the spoken word, she also worked with me a written presentation so the words flow better, by being more powerful and expressive Best of all, Ellen is professional and fun to work with – a winning combination! I highly recommend Ellen to anyone who wants to leave the proper impression You’ll be amazed what a few hours with her will do for you!