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Data Extraction:Web Data Extraction
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Zone Selection Tool
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Linked Data Management
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Text Mining
Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
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Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
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Query Builder
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Machine Learning
Visualization
NLP
Predictive Modeling
Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
Self Service Portal
Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
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Ticket Management
Workflow Configuration
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Network Monitoring
Alerts / Escalation
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Email Integration
Self Service Portal
IT Asset Management
Interaction Tracking
Macros/Templated Responses
Customizable Branding
Multi-Channel Communication
Real-time Chat
Social Media Integration
Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
IVR
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Multiple Scripts
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Survey Management
Text to Speech
Voice Customization
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
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Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
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Customer Communications Management
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Template Management
Video Content
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Print Management
Knowledge Management
Content Management
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Full Text Search
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Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
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Dashboard
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Key Performance Indicators
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Publishing / Sharing
Scorecards
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Training
Learner Portal
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Synchronous Learning
Certification Management
Simulation
Training Companies
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Webinars
Documentation
eCommerce
Not Offered
Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management