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24/7 (Live Rep)
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OCR
Text Editor
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Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
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Query Builder
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Machine Learning
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NLP
Predictive Modeling
Statistical / Mathematical Tools
Deep learning
Templates
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Model Training
Complaint Management
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Forms Management
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Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
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Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
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Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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CMDB
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Interactive Content
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Email Distribution
Batch Communications
On-Demand Communications
Personalization
Content Management
Template Management
Video Content
Multi-Channel Communication
Print Management
IVR
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
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Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
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Code-free Development
Contextual Guidance
For Developers
Intent Recognition
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Whitelisting/Blacklisting
Data Recovery
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Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management
Knowledge Management
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Collaboration
Full Text Search
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Discussion Boards
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Cataloging/Categorization
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Learner Portal
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Built in LMS
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Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis