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Deployment:Web-Based, Cloud, SaaS
Customer Communications Management:Template Management
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Convert to PDF
Image Pre-processing
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Multiple Output Formats
Zone Selection Tool
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Fraud Detection
Linked Data Management
Semantic Search
Text Mining
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Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Data Source Connectors
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Query Builder
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Machine Learning
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NLP
Predictive Modeling
Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
Self Service Portal
Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
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Document Storage
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Text to Speech
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Procurement Management
CMDB
Customer Communications Management
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Email Distribution
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Personalization
Content Management
Template Management
Video Content
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Print Management
Knowledge Management
Content Management
Collaboration
Full Text Search
Self Service Portal
Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
Business Intelligence
Dashboard
Benchmarking
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Predictive Analytics
Ad Hoc Reports
Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
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Training
Learner Portal
Mobile Learning
Synchronous Learning
Certification Management
Simulation
Training Companies
In Person
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Webinars
eCommerce
Documentation
Not Offered
Built in LMS
Academic/Education
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Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
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Routing
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Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management