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Text Mining Software
Call Center:Call Scripting
Help Desk:Automated Routing
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Text Mining:Boolean Queries
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Third Party Integration
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Text Mining
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OCR
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Convert to PDF
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Multiple Output Formats
Zone Selection Tool
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Self Service Data Preparation
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Document Classification
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Routing
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Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
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IT Asset Management
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Service Catalog
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