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Geo Targeting
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Enterprise Content Management
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Mobile Access
Document Management
Electronic Signature
Search
Archiving & Retention
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Support
24/7 (Live Rep)
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Online
OCR
Text Editor
ID Scanning
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Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
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Query Builder
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Visualization
NLP
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Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
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Forms Management
Social Media Monitoring
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Corrective Actions (CAPA)
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Interaction Tracking
IT Asset Management
Customizable Branding
Macros/Templated Responses
Real-time Chat
Multi-Channel Communication
Service Level Agreement (SLA) Management
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Document Storage
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Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Conversational AI Platform
Speech Synthesis
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Intent Recognition
Pre-Configured Bot
Speech Recognition
Deep Learning
Convolutional Neural Networks
Document Classification
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ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization
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Mobile Access
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Incident Management
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CMDB
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Competitive Analysis
Configurable Alerts
Impact Scoring
Influencer Tracking
Reputation Management
Trend Tracking
Dashboard
Deployment
Android
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
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Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
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Customer Segmentation
Text Analysis
Email Management
Routing
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Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management
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Collaboration
Full Text Search
Self Service Portal
Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
Business Intelligence
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Ad Hoc Reports
Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
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Learner Portal
Mobile Learning
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Certification Management
Simulation
Training Companies
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Documentation
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Not Offered
Built in LMS
Academic/Education
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Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction