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24/7 (Live Rep)
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Online
OCR
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Convert to PDF
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Multiple Output Formats
Zone Selection Tool
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Templates
ML Algorithm Library
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Complaint Management
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Forms Management
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Survey Management
Quality Assurance Management
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
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Dashboard
Sentiment Analysis
Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
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Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
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Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
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For Sales
Chatbot
Multi-Language
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CMDB
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IVR
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Text to Speech
Voice Customization
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Abbreviation Detection
Data Capture and Transfer
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Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
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Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Pre-Configured Bot
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Whitelisting/Blacklisting
Data Recovery
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Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management
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Content Management
Collaboration
Full Text Search
Self Service Portal
Discussion Boards
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Cataloging/Categorization
Decision Tree
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Learner Portal
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Training Companies
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Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis