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OCR
Text Editor
ID Scanning
Multi-Language
Indexing
Batch Processing
Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
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Call Reporting
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Live Chat
Screen Sharing
Third Party Integration
Transfers/Routing
Website Visitor Tracking
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Enterprise Content Management
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Mobile Access
Document Management
Electronic Signature
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Archiving & Retention
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Data Source Connectors
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Query Builder
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Machine Learning
Visualization
NLP
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Statistical / Mathematical Tools
Deep learning
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Forms Management
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
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Document Storage
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Data Mining
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Data Visualization
Data Extraction
Statistical Analysis
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Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
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Taxonomy Classification
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Conversational AI Platform
Speech Synthesis
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Document Classification
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Configurable Alerts
Impact Scoring
Influencer Tracking
Reputation Management
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
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Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
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Gamification
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Churn Management
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Full Text Search
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Discussion Boards
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Cataloging/Categorization
Decision Tree
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Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction