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Customer Service:Surveys & Feedback
Complaint Management:Customer Complaint Tracking
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Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
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Storytelling
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Templates
ML Algorithm Library
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Complaint Management
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Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
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Disparate Data Collection
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Negative Feedback Management
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Routing
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Queue Management
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Spam Blocker
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Content Syndication
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Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics