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24/7 (Live Rep)
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OCR
Text Editor
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Convert to PDF
Image Pre-processing
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Multiple Output Formats
Zone Selection Tool
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Queue Management
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Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
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IT Asset Management
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Multi-Channel Communication
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Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
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Dashboard
Sentiment Analysis
Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
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Artificial Intelligence
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For Sales
Chatbot
Multi-Language
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Virtual Personal Assistant (VPA)
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IVR
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Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
Reporting/Analytics
Live Chat
Multi-Channel Communication
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Multi-Language
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
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Deep Learning
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Community Management
Content Syndication
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Analytics
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Discussion Boards
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Data Extraction
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IP Address Extraction
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Disparate Data Collection
Document Extraction
Customer Experience
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Sentiment Analysis
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Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
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Text Analysis
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Routing
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Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker