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Complaint Classification
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Customer Complaint Tracking
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
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Linked Data Management
Semantic Search
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Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
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Language Detection
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Process/Workflow Automation
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IP Address Extraction
Image Extraction
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Disparate Data Collection
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Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis