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24/7 (Live Rep)
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OCR
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Convert to PDF
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Templates
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Forms Management
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Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
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Service Level Agreement (SLA) Management
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Document Storage
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Sentiment Analysis
Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
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Virtual Personal Assistant (VPA)
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For Developers
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CMDB
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iPhone / iPad
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Abbreviation Detection
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Data Entry Verification
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Mis-Keyed Variation Detection
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Customer Experience
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Shared Inboxes
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Communication Management
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Content Syndication
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Gamification
Live Chat
Churn Management
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Full Text Search
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Discussion Boards
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Cataloging/Categorization
Decision Tree
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Ad Hoc Reports
Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
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Trend / Problem Indicators
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Learner Portal
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Simulation
Training Companies
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Documentation
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Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction