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Customer Satisfaction
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Linked Data Management
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Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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Virtual Personal Assistant (VPA)
Data Analysis
Storytelling
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Data Discovery
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Query Builder
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Statistical / Mathematical Tools
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ML Algorithm Library
Model Training
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Customer Complaint Tracking
Issue Tracking
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Routing
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On-Demand Communications
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Speech Synthesis
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Contextual Guidance
For Developers
Intent Recognition
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Service Desk
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Communication Management
Community Management
Content Syndication
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Analytics
Video Content
Gamification
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Churn Management
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Collaboration
Full Text Search
Self Service Portal
Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
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Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
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Negative Feedback Management
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Text Analysis
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Routing
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Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker