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IT Service
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OCR
Text Editor
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Convert to PDF
Image Pre-processing
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Multiple Output Formats
Zone Selection Tool
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Queue Management
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Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
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Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
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Email Integration
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IT Asset Management
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
Review Request
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Sentiment Analysis
Response Management
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Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
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Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
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For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
Data Analysis
Storytelling
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Query Builder
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
Reporting/Analytics
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Multi-Channel Communication
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Multi-Language
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Contextual Guidance
For Developers
Intent Recognition
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Content Syndication
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Data Extraction
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IP Address Extraction
Image Extraction
Phone Number Extraction
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Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
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Knowledge Management
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Text Analysis
Email Management
Routing
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Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker