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Customer Service
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Third Party Integration
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Website Visitor Tracking
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Geo Targeting
Offline Form
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Enterprise Content Management
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Mobile Access
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Electronic Signature
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24/7 (Live Rep)
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OCR
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Convert to PDF
Image Pre-processing
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Multiple Output Formats
Zone Selection Tool
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Data Discovery
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Query Builder
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Machine Learning
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Predictive Modeling
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Templates
ML Algorithm Library
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Complaint Management
Self Service Portal
Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
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Ticket Management
Workflow Configuration
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Network Monitoring
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Email Integration
Interaction Tracking
IT Asset Management
Customizable Branding
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Multi-Channel Communication
Social Media Integration
Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
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Dashboard
Sentiment Analysis
Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
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Multi-Channel Communication
Chatbot
Multi-Language
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Contextual Guidance
For Developers
Intent Recognition
Pre-Configured Bot
Speech Recognition
Deep Learning
Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization
Service Desk
SLA Management
Mobile Access
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Remote Control
Incident Management
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CMDB
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Multi-Channel Communication
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Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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Configurable Alerts
Impact Scoring
Influencer Tracking
Reputation Management
Trend Tracking
Dashboard
Deployment
Android
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Web-Based, Cloud, SaaS
iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
Dashboard
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Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
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Customer Segmentation
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Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
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Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
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Content Syndication
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Analytics
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Gamification
Live Chat
Churn Management
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Full Text Search
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Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
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Scorecards
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Training Companies
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Documentation
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Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction