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Text Mining Software
Review Management:Dashboard
Data Analysis:Dashboard
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Deep Learning:Document Classification
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Customer Experience:Dashboard
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Customer Satisfaction
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OCR
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Multiple Output Formats
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Macros/Templated Responses
Real-time Chat
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Service Level Agreement (SLA) Management
Document Storage
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Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
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Response Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
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Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Data Analysis
Storytelling
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Data Source Connectors
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Query Builder
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Machine Learning
Visualization
NLP
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Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
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Forms Management
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Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
Customer Communications Management
Interactive Content
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Email Distribution
Batch Communications
On-Demand Communications
Personalization
Content Management
Template Management
Video Content
Multi-Channel Communication
Print Management
IVR
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Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Call Center
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Configurable Alerts
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
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Contextual Guidance
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Intent Recognition
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Document Classification
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Content Syndication
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Gamification
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Churn Management
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Collaboration
Full Text Search
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Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
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Publishing / Sharing
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Training
Learner Portal
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Synchronous Learning
Certification Management
Simulation
Training Companies
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Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Email Management
Routing
Archiving & Retention
Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker