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Service Desk:CMDB
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Third Party Integration
Transfers/Routing
Website Visitor Tracking
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Geo Targeting
Offline Form
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Enterprise Content Management
Workflow Management
Mobile Access
Document Management
Electronic Signature
Search
Archiving & Retention
Information Governance
Content Lifecycle Management
Digital Asset Management
Version Control
Collaboration Tools
Support
24/7 (Live Rep)
Business Hours
Online
OCR
Text Editor
ID Scanning
Multi-Language
Indexing
Batch Processing
Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
Data Analysis
Storytelling
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Data Visualization
Data Source Connectors
Data Discovery
Natural Language Search
Query Builder
Self Service Data Preparation
Self-service Analytics
Machine Learning
Visualization
NLP
Predictive Modeling
Statistical / Mathematical Tools
Deep learning
Templates
ML Algorithm Library
Model Training
Complaint Management
Self Service Portal
Forms Management
Social Media Monitoring
Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
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Case Management
Routing
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Email Integration
Interaction Tracking
IT Asset Management
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Macros/Templated Responses
Real-time Chat
Multi-Channel Communication
Service Level Agreement (SLA) Management
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Conversational AI Platform
Speech Synthesis
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For Developers
Intent Recognition
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Speech Recognition
Deep Learning
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Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
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Service Desk
SLA Management
Mobile Access
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Incident Management
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CMDB
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Competitive Analysis
Configurable Alerts
Impact Scoring
Influencer Tracking
Reputation Management
Trend Tracking
Dashboard
Deployment
Android
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
Dashboard
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Analytics
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Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
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Text Analysis
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Routing
Archiving & Retention
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Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management
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Collaboration
Full Text Search
Self Service Portal
Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
Business Intelligence
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Publishing / Sharing
Scorecards
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Learner Portal
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Built in LMS
Academic/Education
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Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction