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Remote Monitoring and Management Software
Customer Engagement:Live Chat
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Data Capture
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Information Governance
Master Data Management
Match & Merge
Patch Management
Dashboard
Compliance Management
Alerts/Notifications
Remote Access/Control
Vulnerability Scanning
Automatic Approval
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Automatic Scans
Custom Patches
Network Wide Management
Patch Prioritization
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MES
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Modeling & Simulation
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Preventive Maintenance
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24/7 (Live Rep)
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Remote Monitoring and Management
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VPN
Access Control
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Firewalls
Intrusion Detection System
Threat Response
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Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
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Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
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Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
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Network Monitoring
Alerts / Escalation
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IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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IT Service
Release Management
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Ticket Management
IT Asset Management
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Service Catalog
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ITSM
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Self Service Portal
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