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Customer Service
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Supports Scrum
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Code Refactoring
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Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
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Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
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No-Code
Mobile Access
Document Management
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Calendar Management
Compliance Tracking
Forms Management
Customizable Dashboard
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Graphical Workflow Editor
Third Party Integrations
Workflow Configuration
Employee Engagement
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Negative Feedback Management
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Version Control
Content Management
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Contact Management
Calendar Management
Real Time Editing
Discussion Boards
Video Conferencing
Brainstorming
Business Performance Management
Dashboard
Budgeting & Forecasting
Predictive Analytics
Ad Hoc Reports
Key Performance Indicators
Strategic Planning
Ad hoc Analysis
Consolidation / Roll-Up
Qualitative Analysis
Quantitative Analysis
Scorecarding
Business Management
CRM
Project Management
Billing & Invoicing
Inventory Management
Employee Management
Financial Management
Marketing Management
Order Management
Performance Metrics
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Project Management
Resource Management
Collaboration Tools
Time & Expense Tracking
Client Portal
Customizable Templates
Portfolio Management
Agile Methodologies
Budget Management
Cost-to-Completion Tracking
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Traditional Methodologies
Knowledge Management
Content Management
Collaboration
Full Text Search
Self Service Portal
Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
Intranet
Content Management
Search
Calendar Management
Policy Management
Activity/News Feed
Blogs
Discussions / Forums
Knowledge Base Management
Wiki
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
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IT Risk Management
Internal Controls Management
Operational Risk Management
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Corrective and Preventive Actions (CAPA)
Exceptions Management
Legal Risk Management
Predictive Analytics
Reputational Risk Management
Response Management
Reporting
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Customizable Dashboard
Data Source Connectors
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OLAP
Report Export
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Quality Management
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Defect Tracking
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Office Suite
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Release Management
Dashboard
Approval Workflow
Policy Management
Portfolio Management
Prioritization
KPIs
Timeline Management
Troubleshooting Reports
Compliance
Risk Management
Version Control
HIPAA Compliant
Archiving & Retention
Process/Workflow Automation
Surveys & Feedback
Incident Management
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
ISO Compliance
OSHA Compliance
Sarbanes-Oxley Compliance
IT Project Management
Task Management
Resource Management
Time & Expense Tracking
Status Tracking
Issue Management
Portfolio Management
Milestone Tracking
Prioritization
Percent-Complete Tracking
Supports Scrum
Requirements Management
Bug Tracking
Product Roadmapping
Supports Agile
Testing / QA Management
Support
Business Hours
Online
24/7 (Live Rep)
Training
eCommerce
Built in LMS
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Corporate/Business
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Certification Management
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Training Companies
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