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Supports Parallel Execution
Test Script Reviews
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Customizable Dashboard
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Consolidation / Roll-Up
Qualitative Analysis
Quantitative Analysis
Scorecarding
Business Management
CRM
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Billing & Invoicing
Inventory Management
Employee Management
Financial Management
Marketing Management
Order Management
Performance Metrics
Purchasing
Scheduling
Time & Expense Tracking
Training Management
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Client Portal
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Content Management
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Policy Management
Activity/News Feed
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Wiki
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Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
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Remote Access/Control
Ticket Management
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Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
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Exceptions Management
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Predictive Analytics
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Customizable Dashboard
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Financial Reporting
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OLAP
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Quality Management
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Office Suite
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Incident Management
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Controls Testing
Environmental Compliance
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Sarbanes-Oxley Compliance
IT Project Management
Task Management
Resource Management
Time & Expense Tracking
Status Tracking
Issue Management
Portfolio Management
Milestone Tracking
Prioritization
Percent-Complete Tracking
Supports Scrum
Requirements Management
Bug Tracking
Product Roadmapping
Supports Agile
Testing / QA Management
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24/7 (Live Rep)
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Training Companies
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Documentation
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Deployment
Android
Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad