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IT Project Management Software
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Customer Service
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Supports Scrum
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Ticket Management
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Workflow Management
Task Management
No-Code
Mobile Access
Document Management
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Calendar Management
Compliance Tracking
Forms Management
Customizable Dashboard
Business Process Automation
Graphical Workflow Editor
Third Party Integrations
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Employee Engagement
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Budgeting & Forecasting
Predictive Analytics
Ad Hoc Reports
Key Performance Indicators
Strategic Planning
Ad hoc Analysis
Consolidation / Roll-Up
Qualitative Analysis
Quantitative Analysis
Scorecarding
Business Management
CRM
Project Management
Billing & Invoicing
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Financial Management
Marketing Management
Order Management
Performance Metrics
Purchasing
Scheduling
Time & Expense Tracking
Training Management
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Project Management
Resource Management
Collaboration Tools
Time & Expense Tracking
Client Portal
Customizable Templates
Portfolio Management
Agile Methodologies
Budget Management
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Gantt Charts
Idea Management
Kanban Board
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Traditional Methodologies
Knowledge Management
Content Management
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Full Text Search
Self Service Portal
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Cataloging/Categorization
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Intranet
Content Management
Search
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Policy Management
Activity/News Feed
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Knowledge Base Management
Wiki
Help Desk
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Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
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Exceptions Management
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Release Management
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KPIs
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Version Control
HIPAA Compliant
Archiving & Retention
Process/Workflow Automation
Surveys & Feedback
Incident Management
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
ISO Compliance
OSHA Compliance
Sarbanes-Oxley Compliance
IT Project Management
Task Management
Resource Management
Time & Expense Tracking
Status Tracking
Issue Management
Portfolio Management
Milestone Tracking
Prioritization
Percent-Complete Tracking
Supports Scrum
Requirements Management
Bug Tracking
Product Roadmapping
Supports Agile
Testing / QA Management
Support
Business Hours
Online
24/7 (Live Rep)
Training
eCommerce
Built in LMS
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Corporate/Business
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Certification Management
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Training Companies
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Documentation
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iPhone / iPad