Executive Answering Service

Executive Answering Service, often shortened to EAS, is a telephone answering company in Lincoln, Nebraska. Human operators pick up calls in a client's company name and pass on the details in whatever format the client asks for.

Products and services

• Message taking: records detailed messages and delivers them to customers and staff.
• Call triage: follows a decision tree to help sort out problems.
• Call transfer: answers office lines and connects callers to the right person.
• Overflow answering: takes extra calls when a team is swamped.
• Emergency connection: puts urgent callers straight through to the client.

Clients

Businesses of any kind that want calls answered when nobody is free, whether staff are at lunch, with a client or off duty.

Key facts

• Based in: Lincoln, Nebraska, United States
• Availability: operators on duty 24 hours a day, every day
• Delivery options: text message, fax, email or held messages