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BPO Service Company

Callix

UAE call answering service with multilingual operators handling business calls around the clock

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About Callix

Callix is an outsourced call centre for companies in the United Arab Emirates. Its operators pick up calls in the client's company name at any hour, and accounts are set up and run through an online panel.

What Callix does

  • Inbound call answering: multilingual agents answer customer and partner calls every day of the year, including leads and complaints.
  • Outbound calling: outgoing call work alongside the answering service.
  • Online admin panel: clients choose call scripts, the default language and office hours themselves.
  • Call notifications: a real-time alert each time an operator takes a call on the client's behalf.
  • Personal assistant cover: call handling for busy executives and self-employed owners.

Who it serves

The service is aimed at UAE businesses of any size, especially small and medium firms. Named audiences include startups short of people to answer the phone, online shops, companies that want to trade 24/7, and sales teams chasing more deals.

Key facts

  • Based in: United Arab Emirates
  • Hours: 24/7, all year
  • Languages: multilingual agent team

Profile written by TrustList from the business's own published information, Sep 2026.

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