Avoca

Avoca is a medical billing company that runs the billing operation for physician practices. Its chief executive spent many years in physician practice management, and the firm assigns dedicated staff to each account so clients keep close control of their billing.

What Avoca does

• Charge capture and coding: recording every charge and coding and submitting claims accurately and on time.
• Collections follow-up: chasing unpaid claims until every available payment is collected.
• Dedicated account staff: named employees assigned to each practice who work like an in-house team.
• Reporting and metrics: standard and ad-hoc reports, plus internal metrics tracked for each client.
• Added services: extra support aimed at raising collections, included at no additional charge.

Who it serves

Physician practices and medical groups looking to move billing out of house or replace their current billing company.

Key facts

• Leadership: chief executive with a background in physician practice management
• Service model: dedicated employees assigned to each client account