webilly

Webilly is a management system for internet service providers and wireless ISPs in Italy. It replaces separate tools for billing, customer records, network access, voice and support with one system, and both product and support are in Italian.

What Webilly offers

• Billing: tariff profiles, recurring options, electronic invoices in XML for the Italian SDI, split payment and public-administration invoices.
• Payments: PayPal, postal slips and SEPA direct debit files.
• Customer and contract management: documents, GDPR consents, custom fields and a map of contracts.
• Network access: FreeRADIUS integration, with suspension of overdue accounts.
• VoIP: import of call records and per-destination rating.
• Helpdesk and field work: ticketing, a customer area and an app for technicians.

Who it serves

Internet providers and wireless internet providers of every size, from start-ups to large firms, including fibre-to-the-home and fixed wireless operators.

Key facts

• Language: Italian
• Market: Italy