ISC Kentucky

About ISC Kentucky

You can rest easy when you put your IT support needs in our hands Never worry about extensive downtime again with our 24/7 monitoring services

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind

Virtualization is a flexible tool that allows you to move server workloads around so you can always have the optimum performance out of each one

With our reliable hosting solutions for small and medium sized businesses, you will benefit from a number of quality solutions to your IT problems

7 Big Reasons to Choose

ISC Kentucky to Support Your Computer Network We Respond Quickly When clients get on the phone with our technician, we start working on resolving their problem immediately We know you are busy, and we have made a sincere commitment to making sure your computer problems get fixed FAST And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up

No Geek-Speak You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms Our technicians will not talk down to you or make you feel incompetent or inadequate because you don’t understand how all this “technology stuff” works That’s our job! 100% Satisfaction Guarantee Quite simply, if you are not happy with our work, we will do whatever it takes to make it right All Projects Are Completed on Time And on Budget When you hire us to complete a project for you, we will not nickel-and-dime you with unforeseen or unexpected charges or delays

Lower Costs, Waste, And Complexity with Cloud Solutions By utilizing cloud computing and other advanced technologies, we can eliminate the cost, complexity, and problems of managing your own in-house server while giving you more freedom, lowered costs, tighter security, and improved disaster recovery

We Won’t Hold You Hostage Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc By keeping that to themselves, IT companies hold their client's “hostage” to scare them away from hiring someone else This is both unethical and unprofessional As our client, we will provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc , in simple terms so YOU can understand it We keep our clients by delivering exceptional service – not by keeping them in the dark

Peace Of Mind Because we monitor all our clients’ networks 24/7/365, you never have to worry that a virus has spread, or a backup has failed to perform We watch over your entire network, taking the management and hassle of maintaining it off your hands This allows you to focus on your customers and running your business, not on your IT systems, security, and backups

ISC staff will be instrumental in supporting our IT and planning for what's next We partnered with ISC to maintain our computer equipment at 11 locations as well as our corporate office which consist of laptops, servers, desktop PC’s, etc ISC has provided excellent customer service on all levels They have been quick to respond, and to resolve equipment issues as well as provider issues

ISC technical service staff is efficient, knowledgeable, and professional ISC has been instrumental in updating and maintaining our PC’s, servers, and back-up systems We appreciate the relationship and support that they continue to provide! We have been more than satisfied with their work and their IT knowledge We were in the market looking for an IT company to take care of our needs as a skilled nursing home One of our board members uses ISC and gave us James Naive as a contact for them We have been more than satisfied with their work and their knowledge of what we needed and when we needed it They came in and looked around our building, assessed what we had, and developed a plan for us to follow to get where we needed to be I rest much more comfortably knowing that our IT solutions are in their hands I would highly recommend ISC Kentucky to anyone looking to solve their IT & HIPAA compliance problems ISC has professional and knowledgeable staff that have handled any situation that we have had

I am pleased to strongly recommend the team at ISC Kentucky For years we attempted to support our IT hardware and software installation/upgrade needs internally with limited success The ISC team effectively assessed our current state, established and executed an improvement plan that covered immediate needs AND projected risks, and have consistently supported our ongoing needs…largely via remote access…in a timely and efficient manner Partnering with ISC has been clearly one of the best decisions we’ve made for our business… so we can focus on the business

READ MORE FROM OUR CLIENTS Our clients require enterprise-level services and solutions at prices that work for small and medium sized businesses You want proactive IT support and secure technology for your business But you don't have the time, expertise, or unlimited funds to fine-tune your technology to drive your business outcomes And you know that downtime or security vulnerabilities can set you back

ISC has been providing professional technology support for businesses in and around Louisville, Kentucky, since 2001 Our team of experts can become your local I T department, keeping your technology humming—and we're always just around the corner if something goes wrong ISC supports everything from your servers and network infrastructure to your computers and workstations all while keeping systems safe and compliant If you're a SMB in the Kentuckiana region, we provide end-to-end solutions for all of your technology needs

The Kentuckiana Guide To IT Support and Services