Firemind

Firemind is an AI-powered IT operations company whose engine runs an organisation's whole technology estate. The engine models the estate from day one, handles routine incidents and service requests, routes risks to people for decisions, and records every action it takes.

Services

• Estate modelling: a model of the full technology estate from day one, including existing systems.
• Findings and fixes: identifies cloud and licence inefficiencies and critical exposures in the first week, then fixes them under rules the client sets.
• Incident and request handling: resolves routine incidents and service requests, with new accounts and resources added automatically.
• Data and applied AI: data strategy, machine learning and real-time data pipelines at scale.
• AWS DevOps: a cloud DevOps practice built around Amazon Web Services.

Who it serves

Organisations with large technology estates. Customer quotes on the site come from a cloud centre of excellence lead at a Nordic enterprise and a CIO at a Nordic digital marketing company.

Key facts

• Certification: AWS DevOps Services Competency partner
• Cloud platform: Amazon Web Services (AWS)