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Big Data & BI Company

Concentrix

A global customer experience and technology services group combining human teams with AI for large enterprises

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About Concentrix

Concentrix is a global technology and services company that designs, builds and runs customer experience operations for large organisations. Its current pitch centres on coordinating technology, services and AI across complex enterprises.

What Concentrix offers

Customer experience management — outsourced service and support operations.
AI orchestration — running AI alongside human staff in production.
Content trust and safety — moderation work, including for metaverse spaces.
Digital training and engagement — personalised guides that help customers adopt products.
Renewal management — support for firms moving from perpetual licences to subscriptions.

Who it works with

Client stories cover an energy infrastructure company, a major sports league, a large healthcare provider, a data visualisation company and a cloud services firm. It says Fortune 500 companies are among its clients.

Key facts

Governance: ISO 42001:2023, the AI management standard, is shown on its homepage.
Partnership: joint work with Salesforce on automotive buying experiences.

Profile written by TrustList from the business's own published information, Oct 2026.

Gallery

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Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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