Kore.ai

Kore.ai provides a software platform that lets large organisations build and run AI agents, including chatbots and voice assistants. Companies use it to answer customer questions and to handle routine requests from their own staff.

What Kore.ai offers

• Customer experience agents — voice and digital agents that resolve service cases and assist human colleagues.
• Employee productivity agents — assistants that search and act across internal systems and knowledge bases.
• Agent platform — a programmable environment for building, scaling and tuning agentic workflows.
• Pre-built applications — ready-made solutions for common business workflows.

Who it works with

The site shows use cases in banking and treasury, HR support, IT service desks and contact centres. Its focus is enterprise buyers rather than individual users.

Key facts

• Product type: enterprise AI platform delivered as a service
• Channels: voice and digital
• Use areas: customer service, HR, IT support and finance operations