Etiya
Telecom software company providing business and operations support systems and AI tools for service providers
- IT Services
- United States of America
- eCommerce
- E-Commerce Development
- +5 more
About Etiya
Etiya is a software company founded in 2004 that sells customer-experience and business support software to telecom operators. Its global headquarters is in Amsterdam, and it reports more than 850 employees. The software can be deployed in the cloud or on the operator's own premises.
What Etiya offers
- Autonomous BSS — a three-layer architecture joining composable BSS, customer digital twins and AI agents.
- Business products — modular, API-based, TM Forum compliant products for running operations.
- Agentic AI — AI agents that act and collaborate with little human instruction.
- CRM and marketing — AI-driven customer views and a campaign planning platform.
- Loyalty, catalogue and quoting — tools for rewards programmes, product catalogues and quotes.
Who it works with
Communications service providers and telecom operators worldwide.
Key facts
- Headquarters: Amsterdam, Netherlands
- Founded: 2004
- Team: more than 850 employees
- Other offices: Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal
Profile written by TrustList from the business's own published information, Oct 2026.
Categories & features
- IT Services
- United States of America
- eCommerce
- E-Commerce Development
- IoT
- Artificial Intelligence - AI
- Machine Learning
- Data Analytics
- DataBase
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