askporter

askporter is an AI platform for property operations. It receives reports from tenants and occupiers, works out what is wrong and passes the job to the right person or supplier.

Products and services

• Request intake: takes reports through WhatsApp, SMS, web chat, QR codes and IoT sensors.
• Triage and diagnosis: classifies each request and adds asset and location detail.
• Job allocation: routes work to staff or suppliers using the customer's own business rules.
• Follow-up: photo evidence, an audit trail and automatic satisfaction surveys.
• Planned maintenance and compliance outreach: proactive notices handled by the same engine.

Who it serves

The company serves residential operators such as housing providers and commercial facilities management firms. It names L&G Affordable Homes and WISAG in published case stories.

Key facts

• Availability: works around the clock across channels
• Compliance: supports evidence for Awaab's Law in social housing