Incodeks

Businesses that want to modernise their processes and products turn to Incodeks, which combines software and engineering work with agile delivery. The firm describes its work as solving clients' most pressing process, technology, go-to-market and revenue operations challenges. Its team draws on talent from the Balkans, and more than thirty companies worldwide have worked with it.

Agile delivery with open access to the team

The firm says its process is based on agile software development methods, and that all of its staff are trained on them. The company argues that market conditions and funding change quickly, so a delivery method has to adapt. Clients are given direct access to their team and to the tools used to build their solution, so they can follow progress as it happens.

Talent to augment a client's team

Incodeks places engineers with clients to help their own teams. The company says its candidates come through a rigorous selection process, and that it looks for the right person for each need now and in the future. It also says it adds talent from beyond the region where the need requires it, and that its placed staff are meant to exceed the client's expectations.

Connected devices and water chemistry

One case study describes work for a pool monitoring business. Incodeks built the bespoke software, firmware and back-end systems for the company's pool monitors, with the aim of making the product more intelligent and reliable. The site says the work supported tens of thousands of users and helped the client improve customer satisfaction and efficiency. The firm also lists IoT systems among its services.

Enterprise systems for food production

A second case study describes a custom enterprise resource planning system for a food processing and production company. The system is said to have streamlined operations, improved inventory management and enhanced traceability. The company says the system helped the client increase efficiency and keep product quality consistent.

Data, chat bots and mobile apps

Data analytics and artificial intelligence services form another part of the offer. The company describes data analytics as a way for clients to make better decisions while reducing risk and expanding their activities. It also builds chat bots and voice bots that can generate and qualify leads, answer customer questions and support customers at any hour. For mobile work, the firm designs the user experience and interface, then builds the app across platforms, with internal checks, documentation and an audit of the software process.

Three kinds of client

The firm names three groups of client: established companies that want to improve their engineering processes, startups that need help turning a first idea into a product, and private equity-backed businesses that need to grow quickly and align their operations with the goals of their investors. Its services also include a compliance monitoring tool, which its site presents as one of its case studies.