iClick Softwares

Business software, POS and mobile apps from India

Business applications are what iClick Softwares builds and maintains, from point-of-sale systems to custom mobile apps. Clients who need software shaped around their own requirements are the firm's audience. The firm sells a point-of-sale system and subscription software, as well as custom mobile and web applications and ongoing support for them.

Point-of-sale and SaaS products

The company's product lines include a retail and service point-of-sale system and subscription software that clients use over the internet. These sit alongside its custom development work, so clients can choose between packaged software and bespoke builds.

Custom mobile and web applications

Mobile app development is built around the client's requirements. The firm describes a process that starts with requirement gathering, moves to design and a prototype, then to development on the preferred platforms. It says each stage is kept transparent for the client, and that it supports the app after deployment, including when it goes live on the App Store or Play Store.

Interface design

Its UI and UX work covers responsive web application design, the interfaces for software-as-a-service products and user experience design more broadly. The company says its designers follow current tools and trends so that apps look engaging and are easy to use.

Cloud, DevOps and infrastructure

The cloud side covers cloud consulting and management, DevOps consulting and implementation, and management of services on Amazon Web Services and Google Cloud Platform. It also offers data centre support and management.

Maintenance, support and digital marketing

Application maintenance and support is a separate service for software that is already live. Digital marketing is also among its services, and the firm offers quick contact through WhatsApp.

How it works with clients

The company says it follows an Agile development process and signs non-disclosure agreements to protect client data. It keeps backups of client projects so that work can be recovered, and it assigns a dedicated, cost-effective team to each project. The firm holds ISO 9001:2015 certification, which it presents as a guarantee that its quality management meets an international standard.