gotomedia

gotomedia is a user experience consultancy that researches, designs and prototypes digital products. It works with start-ups and large enterprises, and its work has covered conversational banking, education and public-interest data.

The firm describes itself as an extension of a client's team, providing senior specialists from early discovery through delivery.

What gotomedia does

• User research: studies with real people, including personas, behavioural segmentation and journey maps.
• UX strategy: information architecture and AI-enabled strategy.
• Interface and product design: web and app design, prototypes and design systems.
• Voice and conversational design: voice-based interfaces for different age groups.
• Accessibility: inclusive design, testing and compliance.
• Content and SEO strategy: plus lead generation for small and large firms.

Customers and markets

The firm names enterprise organisations and start-ups, with a background in complex business-to-business technology.

Key facts

• Offices: San Francisco, Boston and Seattle
• Past work: Kasisto for DBS India, Pearson Education and an ARM website redesign