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Determine how to provide a consistently great service for your customers through fully integrated live chat and our contact centre performance … Quickly and easily interpret customer requests with a range of natural language and intuitive technologies to support your teams’ knowledge

Explore how you can maximise the potential of Salesforce to transform your customer experience with our specialist consultancy, makepositive

START YOUR JOURNEY WITH SABIO

VIDEO - HomeServe UK put AI at the heart of its Customer Experience

• 13/02/2023 Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform Appello has migrated to a new Genesys Cloud contact centre Project includes bespoke integration to Appello’s telecare platform as well as CRM integration with Microsoft Dynamics Sabio supported the migration, as well as providing network services & managed services support in a multi-year agreement READ MORE

Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform

• Appello has migrated to a new Genesys Cloud contact centre
• Project includes bespoke integration to Appello’s telecare platform as well as CRM integration with Microsoft Dynamics
• Sabio supported the migration, as well as providing network services & managed services support in a multi-year agreement
• 11/01/2023 Sabio Group Expands into the Nordic Region & Strengthens Genesys Capability Sabio has completed a ‘transfer of business’ from Sopra Steria Denmark A/S  The agreement extends Sabio’s reach into Denmark, positioning it for growth across the Nordics including Norway, Sweden, Finland and Iceland Also strengthens Sabio’s capabilities and expertise regionally READ MORE

Sabio Group Expands into the Nordic Region & Strengthens Genesys Capability

• Sabio has completed a ‘transfer of business’ from Sopra Steria Denmark A/S
• The agreement extends Sabio’s reach into Denmark, positioning it for growth across the Nordics including Norway, Sweden, Finland and Iceland
• Also strengthens Sabio’s capabilities and expertise regionally
• 15/12/2022 Sabio Group Aims to Empower the Global Contact Centre Workforce in New Campaign Customer Service Advisors need powerful technology and solutions to deliver excellent customer experiences (CX) Many are still faced with working environments characterised by poor supporting tech, frustrating gaps in customer journeys & limited to no empowerment Sabio has launched a new campaign - ‘Empowering People to Deliver Excellent CX’ - encouraging Advisor autonomy & empowerment across the contact centre industry READ MORE

Sabio Group Aims to Empower the Global Contact Centre Workforce in New Campaign

• Customer Service Advisors need powerful technology and solutions to deliver excellent customer experiences (CX)
• Many are still faced with working environments characterised by poor supporting tech, frustrating gaps in customer journeys & limited to no empowerment
• Sabio has launched a new campaign - ‘Empowering People to Deliver Excellent CX’ - encouraging Advisor autonomy & empowerment across the contact centre industry
• Sabio funding two placements at Code Ninjas’ facility near Glasgow
• Strengthens Sabio’s commitment to science, technology, engineering, arts and mathematics (STEAM) initiatives
• Code Ninjas enables kids to learn how to code while building their own video games & gaining problem solving, critical thinking and STEAM skills
• 07/12/2022 Disrupt2023 Keynote Speakers Announced for Sabio Group’s flagship digital transformation event, Disrupt Award-winning journalist, BBC presenter and multi-published author, Tim Harford OBE, will entertain delegates at Sabio’s UK event in February He is joined by Bruce Daisley, the former European boss of social media giant, Twitter, as additional keynote speaker on the day Disrupt ‘23 will take place at The Brewery, London on Tuesday, February 7th, in front of 750+ customer experience (CX) & digital transformation industry leaders READ MORE

Keynote Speakers Announced for Sabio Group’s flagship digital transformation event, Disrupt

• Award-winning journalist, BBC presenter and multi-published author, Tim Harford OBE, will entertain delegates at Sabio’s UK event in February
• He is joined by Bruce Daisley, the former European boss of social media giant, Twitter, as additional keynote speaker on the day
• Disrupt ‘23 will take place at The Brewery, London on Tuesday, February 7th, in front of 750+ customer experience (CX) & digital transformation industry leaders

Rentokil Initial Embarks on Global Digital CX Project with Sabio Group