Black Cap IT

Web and app development from Jammu and Kashmir

Black Cap IT is a software company based in Jammu, in the Indian region of Jammu and Kashmir. It specialises in web development and custom software and application development, and it says it has a team of more than twenty skilled engineers. The company builds responsive websites that run on any device and platform, and it works both for end clients and for agencies that resell sites to their own customers.

A European focus

The company states that it now limits its web design work to Germany, the Netherlands and other European countries. That focus shapes how it presents itself: communication is handled in whatever way suits the client, with what it calls dozens of channels available, and it answers queries around the clock while keeping working hours of Monday to Friday during the day.

Web, app and software services on offer

The service list covers website design and website redesign, mobile app development, custom software development, graphic design, and domain registration and web hosting. Search engine optimisation and internet marketing sit alongside these, backed by what the company says is eight years of experience in internet marketing. It offers SEO techniques to help a business improve its visibility online.

How a project runs

All the company needs to begin is an idea or concept. A creative team gathers requirements from it, analyses them and returns a detailed scope. The stated workflow has six steps: information gathering and planning to confirm that the deliverable is feasible and meets quality standards, blueprints describing what is to be built and how, UI and UX design for the look, feel and interactivity, writing source code and integrating it with the designs, testing by a dedicated team to catch bugs, and deployment once testing and quality assurance are complete, followed by maintenance and support.

Support and billing

Black Cap IT says it supports every product it builds. Support usually means bug tracking and fixing, while feature enhancements are done on request. Larger projects are generally billed under fixed price contracts, smaller tasks hourly, and the company says it is open to partnership arrangements if a client asks.

How it describes itself

The firm calls itself a leading web design and mobile app company, says it avoids copy and paste work in favour of creativity, and says it treats every project as something to be cared for after launch. It describes its services as affordable rather than cheap.