Black Brick Software

Black Brick Software is a small consultancy that helps charities and human services organisations update the systems behind their fundraising and programme work. It covers strategy, implementation and long-term support, and builds on CRM platforms such as Salesforce Nonprofit Cloud and CiviCRM.

Services

• Donor and fundraising management: donor records, gift processing, campaign tracking and fundraising analytics.
• Case management: client intake, workflow-based case tracking, service delivery and outcome reporting.
• Volunteer management: tools to recruit, schedule and log hours for volunteers.
• Programme reporting: tracking outcomes across initiatives and producing dashboards for funders.
• Data migration and integration: moving off old CRMs and linking systems to email, accounting and fundraising tools.

Customers and markets

The firm serves nonprofits, mission-driven organisations and human services and social service providers.

Key facts

• Experience: more than 15 years in the nonprofit sector
• Platforms: Salesforce Nonprofit Cloud and CiviCRM