ADAI

ADAI is a veteran-owned information technology firm that has served the public for decades through commercial and government contracts. Its core work is IT professional services, especially database development and statistical studies, alongside multilingual call centres and help desks.

What ADAI offers

• IT design and implementation — software and database design, data work and statistical analysis.
• Mobile applications — design and build of customisable mobile apps.
• Statistical surveys — creating survey instruments, translating them into more than a dozen languages, collecting data and producing tables, crosstabs and reports.
• Contact centres and contact tracing — multi-channel inquiry centres covering emergency response, directory assistance, healthcare support and general help, including COVID-19 contact tracing work.
• Community outreach — outreach services delivered alongside its call centre work.

Who it works with

ADAI serves government agencies and commercial clients, with public health and emergency response among the areas its call centres have supported.

Key facts

• Founded: 1985
• Ownership: veteran owned
• Certifications: GSA Small Disadvantaged Business and HUBZone certified
• Programmes: takes part in the NIH Path to Excellence and Innovation Program