Starmind

Starmind is an AI platform that maps what people know across a large organisation. Employees ask a question and are pointed to the colleagues most suited to answer it, or to answers already given before. The aim is to make know-how easy to find wherever it sits in the business.

What Starmind offers

• Expert identification: finds subject matter experts across the organisation.
• Undocumented knowledge: captures what people know but have never written down.
• Skill profiles: builds profiles of employee skills automatically and in real time.
• On-demand answers: gives teams a single place to ask questions and reuse earlier answers.
• Knowledge retention: records expertise at the moment it is shared, so it is not lost when people move on.

Who it serves

The product serves large enterprises whose staff are spread across departments, positions and locations. The vendor also publishes research reports and an analyst whitepaper about the cost of knowledge that is hard to reach.

Key facts

• Approach: AI that supports people rather than replacing them
• Core idea: A real-time knowledge network