IXcellerate

Colocation in two Moscow campuses

IXcellerate is an operator of commercial data centers in Russia, with its campuses in northern and southern Moscow. It positions its facilities as a hub for hypercloud operations in Russia and says it is among the three largest providers in the market. Its colocation services let customers place their own server and telecommunications equipment in its facilities, and capacity can be increased as a customer's needs grow, from one rack to more than a thousand.

Power, cooling and fire protection

The company says its data halls are designed for high power density and sustained operation. It describes alternative power sources that let its data centers keep running through city power outages, and strict control of temperature and humidity in machine rooms. An early fire detection system is supported by an aspiration system, and the facilities are protected by individual barriers, designated areas and gateways, with multi-level access control and video surveillance around the clock.

Connectivity and the hub network

The company says more than 50 telecommunications operators connect its campuses to each other and to the global network. Its Moscow One facility, a neutral data center within the Moscow Ring Road that was commissioned in 2013, is described as one of the most connected sites in the country, with telecom operators and cloud providers present on site. The company also lists a new Telehouse IXcellerate network traffic hub among its recent projects.

Support and customer access

Clients who cannot visit the site can ask IXcellerate's engineers to carry out tasks on their behalf, a service the company calls remote hands. Requests and consultations are handled in Russian and English, and a customer portal records the history of requests. The company says it aims to respond to requests within 15 minutes.

Ownership and the company's history

The company is headquartered in London and operates in Moscow. Its clients include financial institutions, multinational corporations, international telecom operators and other businesses that handle large volumes of data, and it lists more than a hundred international and Russian companies among them.